Legal

Privacy Policy

Effective date: May 12, 2026. This policy explains how Social Monkey handles personal data across communities, activities, creator profiles, memberships, and discovery features.

Information We Collect

  • • Account information such as name, username, profile details, bio, profile image, location, profession, and contact details you submit.
  • • Community and activity information including communities you create or join, activities you host or attend, tags, preferences, reviews, and feedback.
  • • Membership and transaction information required to manage subscriptions, ticket values, and payment confirmations through supported payment services.
  • • Platform interaction data such as follows, participation status, notifications, and in-app engagement patterns.

How We Use Information

  • • To operate Social Monkey features including discovery, creator verification, memberships, ticketing, activity participation, and community management.
  • • To improve recommendations and relevance for pages such as Discover, Verified, Explore tags, and profile/community/activity experiences.
  • • To provide communication about account actions, activity updates, membership status, and important platform notices.
  • • To maintain trust and safety by investigating abuse, fraud, policy violations, or suspicious activity.

Social Links, Public Profiles, and Visibility

  • • Public communities, activities, and creator profiles may be visible to other users and search engines where indexing is enabled.
  • • If you add social links such as WhatsApp or Instagram to activities, communities, or profiles, those links may be visible to members and visitors based on visibility settings.
  • • Verified status, ratings, and community metrics can be displayed publicly to help users discover trusted creators and groups.

Payments and Memberships

  • • Payments are processed by integrated payment providers. Social Monkey does not store complete card details on its own systems.
  • • Membership tiers, subscription status, and transaction references are retained to provide billing support, access control, and reporting.

Data Sharing

  • • We may share data with service providers that help us run hosting, analytics, notifications, authentication, media delivery, and payment processing.
  • • We may disclose information when required by law, legal process, or to protect users, rights, and platform integrity.
  • • We do not sell personal information as part of standard platform operations.

Data Retention and Security

  • • We keep data only as long as required for platform operation, legal obligations, dispute resolution, and legitimate business purposes.
  • • We use reasonable technical and organizational safeguards, but no method of storage or transmission is completely secure.

Your Choices

  • • You can manage profile details, community participation, and communication preferences within your account where available.
  • • You may request account or data-related support through official Social Monkey support channels.
  • • If you no longer want certain public content visible, you can edit visibility settings or remove content where permitted.

Children and Sensitive Information

  • • Social Monkey is not intended for users who are below the minimum age required by applicable law.
  • • Please avoid sharing sensitive personal data unless strictly necessary for platform use.

Policy Updates

  • • We may update this Privacy Policy from time to time to reflect product updates, legal requirements, or security improvements.
  • • Your continued use of Social Monkey after updates means you accept the revised policy.

Need help?

For account, data, or legal requests, use Social Monkey support channels and include enough details so we can verify and assist quickly.

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